Brainwave AI

Privacy Policy

How BrainwaveAI handles your data

Effective Date : Nov 2023

This Privacy Policy outlines the practices and policies governing the collection, use, and protection of your personal information when you use our Shopify App called BrainwaveAI. We prioritize your privacy and are committed to maintaining the trust you place in our platform. Please read this Privacy Policy carefully to understand how we handle your data.

What information do we collect?

Store Information: The App collects certain information from your Shopify store, including but not limited to order data, product information, customer details, and other data that is necessary to provide our services.

Communication: We may use your contact information to communicate with you regarding the App's performance, updates, and any issues or inquiries related to your store.

Consent-Based Data: All data we collect is obtained with your explicit consent through the Shopify Admin platform.

Use of Information

Service Provision: We use the information collected solely for the purpose of providing and improving our services. Our AI models utilize this data to provide you with the service, which include, AI assistant to answer merchant queries related to your stores.

Use of Cookies

Cookies Usage: The App may use cookies to enhance user experience and gather information about your interactions with the App. You can manage your cookie preferences through your web browser settings.

Data Ownership and Control

Ownership: You maintain full ownership of all the data collected through the App. We do not claim any rights or interests in your data.

Access and Deletion: You have the right to access, edit, or delete your data at any time. To do so, please contact us at [email protected]

Questions and Concerns: If you have any questions, concerns, or requests regarding your data, please contact us at [email protected]. We are here to assist you with any privacy-related matters.